Practice Management

Operations & Compliance

Practice Manager

Thayna
Dalle Crode

Law Graduate

Postgraduate Management (in progress)

Areas of Expertise

Practice Management Focus

Thayna brings a comprehensive skill set across the operational side of general practice — ensuring the clinic runs smoothly so our clinical team can focus on patient care.

General Practice Operations

Patient Communication

Billing Workflows

Staff Coordination

Recruitment Support

Compliance Processes

Accreditation Preparation

Patient-Centred Service Delivery

About Thayna

A Welcoming, Organised Foundation for Patient Care

Thayna Dalle Crode studied Law in Brazil and is currently completing a postgraduate qualification in Management. She will also be commencing a Master of Health Management next year, further strengthening her knowledge in healthcare leadership, practice operations and management.

Thayna has experience in healthcare administration and practice management, with a strong focus on general practice operations, patient communication, billing workflows, staff coordination, recruitment support, compliance processes and accreditation preparation.

She is currently the Practice Manager at Kangaroo Point Medical Centre, where she oversees the day-to-day operations of the clinic and works closely with doctors, nurses, allied health professionals and administrative staff to support efficient, professional and patient-centred healthcare services.

Thayna is passionate about creating a welcoming, organised and supportive environment for both patients and healthcare professionals. She values clear communication, efficient systems, teamwork and high standards of care within the practice.

Qualifications

Languages Spoken

Core Responsibilities

Get in Touch

For practice management enquiries, feedback, or general questions about the clinic, reach out to our team.

Leading with Care & Precision

Supporting our clinical team to deliver exceptional patient experiences.

Experience

Hands-On Healthcare Administration

Thayna’s experience spans the full scope of practice management — from the operational details that keep a clinic running smoothly to the bigger-picture work of compliance and accreditation readiness. She works closely with doctors, nurses and allied health professionals to ensure every part of the patient journey is well coordinated.

Leading with Care & Precision

Supporting our clinical team to deliver exceptional patient experiences.

Doctor & clinical team liaison

Allied health coordination

Administrative team support

Accreditation preparation

Have a Question?

Our Team is Here to Help

Whether it’s a question about the practice, feedback, or general enquiries — reach out to our friendly team at Brookwater Medical Centre.